Terms & Condition

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Welcome to Dexterity Lifeskills Institute (“we,” “us,” or “our”). By accessing or using our website https://dexteritylifeskills.com, purchasing our products, enrolling in our courses, or engaging our services, you agree to be bound by the following Terms and Conditions. Please review them carefully before proceeding.

1. Acceptance of Terms

By using this website or any of our services, you confirm that you are at least 18 years old and agree to abide by these Terms and Conditions and all applicable laws. If you do not agree with any part of these terms, please do not use this website.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their enjoyment of the site. Unauthorized use may result in legal action.

3. Intellectual Property Rights

All content on this site—including text, graphics, logos, videos, digital downloads, and training materials—is the property of Dexterity Lifeskills Institute or its content suppliers and is protected by intellectual property laws.

You may not copy, reproduce, republish, or distribute any content from this site without prior written consent from us.

4. Bookings, Payments & Cancellations

4.1. Consulting, Coaching & Training Services

  • All speaking engagements, corporate training, and coaching sessions must be booked in advance.

  • Confirmed bookings require a deposit or full payment depending on the scope of engagement.

  • Cancellations made 7 days or more in advance will be eligible for a refund or rescheduling.

  • Cancellations made within 7 days may incur a 50% cancellation fee.

4.2. Event Postponement or Cancellation by Us

In the rare case we must cancel or reschedule an event, clients will be offered a full refund or alternative arrangement at no extra cost.

5. Product Purchases (Books & eBooks)

  • Prices are displayed in Kenyan Shillings (KES) or USD as applicable.

  • All purchases are final. eBooks and downloadable materials are non-refundable.

  • If a physical book is damaged upon delivery, please notify us within 3 days for a replacement.

6. Online Courses

  • Course access is granted upon successful payment and registration.

  • Course materials are licensed for personal use only and may not be shared, resold, or redistributed.

  • Course duration and access timeframes are specified at the time of purchase.

  • We reserve the right to revoke access to users who violate these terms.

7. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website or services, you consent to our collection and use of your data for service delivery, communication, and internal analytics.

8. Limitation of Liability

We do our best to ensure that our content and services are effective, relevant, and reliable. However, we do not guarantee any specific outcomes. Dexterity Lifeskills Institute shall not be liable for any indirect or consequential damages arising from your use of our products or services.

9. External Links

Our website may contain links to third-party sites. These links are provided for convenience only, and we are not responsible for the content or practices of any linked site.

10. Amendments

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of Kenya. Any disputes arising shall be resolved in Kenyan courts.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us: