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At Dexterity Lifeskills Institute, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or use our services.
By accessing https://dexteritylifeskills.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website, register for services, or make purchases:
Personal identification details: Name, email address, phone number, postal address
Billing details: Payment information (processed securely via third-party payment gateways)
Course and service data: Enrolment information, course progress, feedback, and downloads
Technical information: IP address, browser type, device information, and usage data via cookies
2. How We Use Your Information
We use your information for the following purposes:
To deliver our products and services (e.g., courses, eBooks, books, consulting sessions)
To send transactional emails (e.g., confirmations, reminders, updates)
To respond to customer inquiries or support requests
To improve our website, courses, and offerings based on user behavior
To send occasional newsletters or promotional content (with your consent)
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance your browsing experience
Analyze user behavior and website performance
Remember your preferences and login sessions
You can manage your cookie preferences through your browser settings.
4. Third-Party Services
We may use trusted third-party providers to help deliver our services (e.g., payment processors, email marketing platforms, analytics tools). These providers are only given access to information necessary for their function and are bound by confidentiality agreements.
5. Data Protection and Security
We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. These include:
Secure servers and encrypted communications (SSL)
Limited access to personal data within our organization
Regular data monitoring and backups
6. Your Rights
You have the right to:
Access, update, or correct your personal data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
Lodge a complaint with Kenya’s Office of the Data Protection Commissioner (ODPC)
To make any such requests, please contact us using the details below.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Please review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please reach out to us: